Managing School Library Services for Effective Academic Performance and Customer Services in Nigeria

Abstract

This paper discusses the concepts of school libraries, its roles to the development of education system in Nigeria. The paper also highlights the services offered in school libraries to support teaching and learning for academic excellence in the students examination. It discusses the management functions of school libraries in enhancing maximum academic performance in the school communities. Factors hindering adequate services and proper management of school libraries were identified among others as non existence of libraries in Nigerian schools, inadequate funds to properly manage school libraries, irrelevant and obsolete library materials, ignorance of the school management, teachers and students toward the roles of school library in achieving effective performance, school librarians are not recognized as a stakeholder in promoting students academic performance, school librarian not part of the school management and curriculum planning team. Establishing and adequate management of libraries at the grassroots level in both primary and secondary schools system is advocated to be mandatory on every public and private schools in Nigeria as a way forward to promote students academic excellence and customer services in Nigerian schools.