Leveraging on electronic government information platforms for the provision of government services: a transformative potential in Nigerian public service
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Keywords

E-governance
Electronic government information platforms
Information and communication technology
Public service

How to Cite

Adeniran, C. O. ., & Adafin, B. . (2022). Leveraging on electronic government information platforms for the provision of government services: a transformative potential in Nigerian public service. MiddleBelt Journal of Library and Information Science, 20. Retrieved from https://mbjlisonline.org/index.php/jlis/article/view/182

Abstract

Due to the rapid development of information and communication technology, the previous few decades have seen extraordinary changes in every aspect of society. This abrupt change has increased residents' expectations for better lifestyles in both developing and developed nations, spurring innovation in the public sector to strengthen it. Governments, all across the world, have opened their websites in response to the democratisation of the states, applying comparable concepts and technologies to the government to publish information more effectively and provide public services more successfully. Although electronic-government information platform (e-GIP) is a crucial platform for citizen engagement in politics and decision-making, early e-government practices tended to neglect democratic goals in favour of e-business and information system capabilities. There have been increasing numbers of accusations that the provider's perspectives have shaped the e-government system's design. This paper, therefore, argues that E-GIPs should encourage democratic processes that involve dialogue and coproduction in addition to information exchange and the delivery of better public services in light of the theoretical implications of this. The purpose of this study is to look into the factors that enable E-GIPs to live up to their claims, which include their origin, scope, role status, potential benefits, and challenges. It has become imperative that the Nigerian government should make use of E-GIPs to expand new concepts, improve oversight, provide an easy review, and increase the impact on businesses and citizens..

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