Information Literacy Skills, Library Service Quality and Engagement with Electronic Information Resources Among Undergraduates in Public Universities in Osun State, Nigeria

Abstract

Information literacy skills and library service quality are essential for students’ engagement with electronic information resources EIRs, which in turn supports academic success. Despite the growing investment in digital library resources, many undergraduates still underutilise these tools due to varying levels of information literacy and perceptions of library services. On this premise, this study investigated the influence of information literacy skills and library service quality on engagement with EIRs among undergraduates in public universities in Osun State, Nigeria. Employing a descriptive survey research design, a structured questionnaire was administered to 380 undergraduate students proportionally sampled across selected universities. Descriptive and inferential statistical analyses were used to analyse the data. The findings revealed that information literacy skills significantly influenced engagement with EIRs also showing that students with stronger information literacy competencies and better perceptions of library service quality are more likely to effectively engage with electronic information resources. The study concludes that universities must strengthen both information literacy training and library service delivery to maximize the value of electronic resources. It recommends institutional strategies such as continuous information literacy programmes, enhanced library service quality initiatives, and digital resource user support systems.